Sales Policy

Effective Date: March 8, 2025

At FitCiteino, we are committed to providing a seamless shopping experience with clear policies to ensure transparency and customer satisfaction. By making a purchase on fitciteino.com, you agree to the terms outlined in this Sales Policy.

1. Order Placement

  • All orders are subject to availability and confirmation of payment.
  • Once an order is placed, you will receive an order confirmation email with details of your purchase.
  • We reserve the right to cancel orders due to pricing errors, fraudulent activities, or stock unavailability.

2. Pricing and Payment

  • Prices are displayed in USD ($) and are subject to change without prior notice.
  • We accept major credit/debit cards, PayPal, and other secure payment methods.
  • All transactions are processed securely, and we do not store credit card details.

3. Shipping and Delivery

  • Orders are processed within 1-3 business days after payment confirmation.
  • Estimated delivery times vary based on location and shipping method selected.
  • We are not responsible for delays caused by shipping carriers or customs clearance.
  • Tracking information will be provided once the order has shipped.

4. Cancellations and Modifications

  • Orders can be canceled or modified within 12 hours of placement.
  • Once an order has been processed, it cannot be changed or canceled.
  • To request a cancellation or modification, contact info@fitciteino.com immediately.

5. Warranty and Product Assurance

  • We stand behind the quality of our products and offer a limited warranty on select items.
  • If your product arrives damaged or defective, please report it within 7 days of delivery.
  • Warranty claims may require proof of purchase and photos of the issue.

6. Sales Tax and Duties

  • Applicable sales tax will be added at checkout based on your location.
  • International customers are responsible for any import duties, taxes, or customs fees charged by their country.

7. Contact Us
For any questions or concerns regarding this Sales Policy, please contact us at:
📍 Address: 1 School St, Gowanda, New York
📧 Email: info@fitciteino.com
📞 Phone: (716) 532-2815

By shopping with FitCiteino, you acknowledge and accept the terms outlined in this Sales Policy.