Terms and Conditions Policy – Effective Date: January 7, 2025

Welcome to FitCiteino! By using our website fitciteino.com and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or using our services.

1. General Information

The website fitciteino.com is operated by FitCiteino, a company dedicated to providing high-quality musical instruments and accessories. These terms and conditions apply to all visitors, users, and customers of our website.

2. Acceptance of Terms

By accessing or using fitciteino.com, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase from us.

3. Products and Services

  • Product Availability: While we strive to keep all products listed on our website in stock, availability may change based on demand, supply chain issues, or discontinuation. If a product is unavailable, we will notify you and offer alternatives or a full refund.
  • Product Descriptions: We make every effort to ensure that our product descriptions, images, and details are accurate. However, we cannot guarantee that the information is always error-free or up-to-date. Prices and product availability may change without notice.
  • Custom Orders: Some products, such as customized musical instruments, may be subject to additional terms, including no returns or exchanges.

4. Ordering and Payments

  • Order Process: When you place an order on fitciteino.com, you agree to pay the total price, including shipping and applicable taxes. All orders are subject to our acceptance and availability.
  • Payment Methods: We accept various payment methods, including credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options. Payment is due at the time of purchase, and your order will be processed upon payment confirmation.
  • Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase. This is not an acceptance of your order but an acknowledgment that we have received it.

5. Shipping and Delivery

  • Shipping Policy: We offer shipping services within the United States. International shipping is available upon request. Shipping costs will be calculated at checkout based on the delivery address and chosen shipping method.
  • Shipping Time: Orders are processed within 1-3 business days from the time of purchase. Estimated delivery times will depend on the shipping method selected and your location.
  • Risk of Loss: Once your order is shipped, the risk of loss and title for the product pass to you. We are not responsible for any damages or losses that occur during shipping.

6. Returns and Refunds

  • Return Policy: Our Refund and Returns Policy applies to all sales made through fitciteino.com. Please refer to the return policy for details on how to return an item and request a refund.
  • Defective Products: If you receive a defective or damaged product, please contact us within 7 days of delivery. We will assist you in processing a return, exchange, or refund.

7. Customer Responsibilities

  • Account Information: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.
  • Product Use: You agree to use the products purchased from FitCiteino in accordance with the manufacturer’s guidelines and instructions. We are not responsible for any injury or damage caused by the improper use of our products.

8. Limitation of Liability

FitCiteino is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Our liability is limited to the amount you paid for the product in question.

9. Intellectual Property

All content on fitciteino.com, including logos, text, images, and product descriptions, is the property of FitCiteino and is protected by copyright and trademark laws. You may not use, copy, or distribute any content from our website without our express permission.

10. Privacy and Data Protection

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

11. Termination of Access

We reserve the right to suspend or terminate your access to our website at any time if you violate these Terms and Conditions or engage in fraudulent, illegal, or harmful activities.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of New York, United States. Any disputes or claims will be subject to the exclusive jurisdiction of the courts in New York.

13. Changes to Terms and Conditions

FitCiteino reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be posted on our website with an updated effective date. We encourage you to review this page periodically for any changes.

14. Contact Information

If you have any questions or concerns about our Terms and Conditions or need assistance with any aspect of your order, please contact us:

These Terms and Conditions are effective as of January 7, 2025. Thank you for shopping with FitCiteino!